Frequently asked questions (FAQ) about e-Visa in Uganda

Yes, the Uganda e-Visa can be extended under certain circumstances. If you wish to extend your stay beyond the initial duration granted by your e-Visa, you can apply for a visa extension through the Ugandan immigration authorities. However, it is vital to start the extension process before your e-visa expires.

With a Uganda Tourist e-visa, you are granted certain privileges and are expected to adhere to specific regulations. Here's a breakdown of what you are allowed and not allowed to do with your Uganda Tourist e-visa:

If you want to cancel your e-visa application form, please contact us for additional details. All refund requests have to be sent to us within 4 hours from the date/time of order success. After that time, your visa services order to Uganda is non-refundable. We will cancel your visa application and refund the service charge, but the government fee will not be returned because it is paid directly to the government. If your visa is denied, the government charge is also non-refundable. 

A COVID-19 vaccine certificate isn’t mandatory for Uganda entry, but unvaccinated travelers need a negative test. Yellow fever vaccination and travel insurance are required.

While not mandatory, printing your Uganda e-Visa is recommended. Bring a hard copy, a valid passport, and your confirmed e-Visa when entering Uganda.

Travelers transiting through Uganda need a valid transit e-Visa, valid for up to 7 days, with required documents and a printed copy for entry.

Changes to a Uganda e-Visa application aren’t allowed after submission. Contact Uganda Immigration Services immediately if corrections are needed within a few hours.

Uganda e-Visa fees must be paid online using an accepted card. Payments on arrival aren’t allowed, and incomplete payments may lead to denial.

If your Uganda e-Visa is rejected, review the rejection notice, correct errors or missing documents, and reapply with accurate information.

Uganda e-Visa processing takes up to 3 business days, with urgent (2 days) and super-urgent (1 day) options available for faster approval.