Frequently asked questions (FAQ) about e-Visa in Uganda

    1. Can I enter later than my eVisa date?

    Just in case you need to modify your travel plans to Uganda, you may want to know whether you can enter Uganda after the entry date on your eVisa authorization document. This depends on the validity period of your visa and not the time you had intended to enter. Here is a breakdown of how to go about this to prevent entry problems.
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    2. I lost my eVisa, can I get a copy?

    The case of losing your eVisa and having to travel to Uganda can be stressful, but in most cases, it is possible to retrieve or order a copy without reapplying. This guide describes the procedures, requirements and advice to travellers who have lost their Uganda eVisa.
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    3. My Uganda visa was refused - is there any way to appeal?

    When you apply for a visa to Uganda but are denied, it may be frustrating - particularly when you have already planned your travel. Uganda does not have an independent visa appeal court like in some countries, but the Directorate of Citizenship and Immigration Control (DCIC) provides an Appeals Section where applicants can lodge an appeal within 30 days of refusal, or they may choose to submit a new application. The following is a guide to give you a detailed understanding of your options.
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    7. Can I cancel my Uganda visa application?

    Yes, it is possible to cancel your Uganda visa application. However, it is crucial to understand the strict conditions and limitations outlined in the official refund policy once an order has been submitted through ugandaimmigration.org. The ability to cancel and whether a refund is available, depends entirely on the timing of your request and whether your application has already entered the government processing stage.
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