Frequently asked questions (FAQ) about e-Visa in Uganda

The Government fee and service fee are required when you apply for a Uganda e-visa through our service. To make the payment for your Uganda e-visa, we offer convenient and secure online payment methods. You can choose one of the following options: Credit Card/ Debit Card: We accept major international credit cards, such as Visa, Mastercard, Paypal, and American Express. When making the payment, ensure that your card is valid and has sufficient funds to cover the e-visa fee. Our secure payment process ensures the confidentiality and safety of your financial information. The payment process is encrypted and protected to safeguard your sensitive data. For any further questions or concerns, we encourage you to refer to our official website or contact our consular services.

Uganda Immigration Services strives to provide efficient and prompt service to ensure a smooth e-visa application process. Here's an explanation of the Rush Visa service we offer: Standard Processing: Our standard processing time for e-visa applications is typically within 03 business days. Rush Processing: For travelers who require their e-visas urgently, we also offer an expedited processing service. With Rush processing, your e-visa application will receive priority attention, and we aim to process it within 2 business days.  Super-Rush Processing: When applying for an e-visa, you will have the option to select the Super-Rush processing time. This service enables you to obtain a visa as soon as 1 business day. It is important to note that the processing time service starts once your application is submitted and payment is made. To ensure a smooth and timely process, we recommend submitting a complete and accurate application with all the required supporting documents.

For Cambodian applicants, please follow the step-by-step guide below to apply for an e-visa: To begin, select “Apply Visa”. Select the appropriate e-visa type for your travel purposes (tourist, East Africa travel, or transit). Fill out the online e-visa application form with accurate and up-to-date information. Provide details such as your personal information, travel itinerary, passport details, and contact information. Review the form carefully before submitting it. Proceed to the payment section and pay the applicable e-visa fees using the designated payment methods available on the website.  Submit Application: Once you have completed all the necessary steps, review your application to ensure accuracy. After that, wait for a maximum of three business days for your application to be processed. After submission, you can track the status of your e-visa application online by selecting “Check Status” and completing a short form. Once your e-visa is approved, you will receive a notification. Log in to your email account and download the approved e-visa in PDF format. Print a copy of the e-visa to carry with you during your trip to Uganda.

Uganda Immigration Services is pleased to provide you with information regarding the e-visa requirements for Cambodian citizens planning to visit Uganda. Below is a concise list of the necessary conditions for obtaining a tourist e-visa: A Valid Passport: applicants must possess a valid passport with a minimum validity of 6 months starting from their intended arrival in Uganda. The passport should have at least a blank page for visa stamping. A Passport-Size Photograph: One recent passport-size photograph with a white background is preferred.  Proof of Travel: Applicants should provide a copy of their confirmed round-trip ticket or itinerary, demonstrating their intention to travel to Uganda. Accommodation reservation (if applicable): Evidence of accommodation arrangements during the stay in Uganda is necessary. This could include hotel reservations, an invitation letter from a host, or any other appropriate documentation. Yellow Fever Vaccination Certificate: Cambodian citizens REQUIRE to have this document to visit Uganda.  A valid credit/ debit card: Applicants are required to pay the appropriate visa fees using the designated payment methods specified on the e-visa application platform.

Cambodian citizens are required to obtain a Uganda e-visa before traveling to Uganda. We regret to inform you that there are no visas issued on arrival at Ugandan ports of entry. Therefore, Cambodian citizens need to apply for a ticket in advance through our convenient e-visa program at the Uganda Immigration Services website. Our e-visa system provides a streamlined and efficient process for travelers to obtain their visas online without the need to visit an embassy or consulate in person. The e-visa application can be completed from the comfort of your own home, saving you time and effort. We recommend applying for your Uganda online visa well in advance of your intended travel dates to allow for processing time.

Cambodian citizens require a valid visa to enter Uganda. However, we offer a convenient online e-visa system that allows you to obtain your visa without the need to visit an embassy or consulate. Uganda Immigration Services provides an overview of the three e-visa types available for Cambodian citizens below: Tourist e-Visa: The tourist e-visa is designed for individuals who wish to visit Uganda for tourism or leisure purposes. This e-visa is valid for a single entry and allows a maximum stay of 90 days in Uganda. East Africa e-Visa: The East Africa e-visa is an excellent option if you plan to visit Uganda, Rwanda, and Kenya during the available duration. The East Africa e-visa also allows a maximum stay of 90 days and is valid for multiple entries within the region. Transit e-Visa: If you have a layover in Uganda and plan to transit through the country en route to your final destination, the transit visa suits your needs. This visa permits a brief stay in Uganda for up to 7 days.

Citizens from Burkina Faso are required to pay the Ugandan government fees and service fees.  The government fee depends on the type of Uganda visa that Burkinabe travelers wish to apply for. The visa service charges vary depending on the chosen service, with higher fees for urgent or super-urgent services. The quicker you need your visa, the higher the cost. For the e-visa payment, kindly select our services below: Online payment: Visa, Mastercard, American Express, and PayPal. Wire transfer: Our service accepts the Bank of Cyprus. For those from Burkina Faso who wish to cancel their e-visa application and seek a refund, or choose not to receive a visa, refund requests must be submitted within four hours of completing the order. After this timeframe, visa service orders are non-refundable. All required documents should be submitted within three days. The refund process can take 2-4 weeks due to bank requirements.

Burkinabe passport holders can track the status of their visa application online. It's important to note that this service is available exclusively through the Uganda Immigration Services portal.  To track the visa status, applicants need to select “Check Status”, and provide accurate information, including their Application Reference, passport number, email address, and personal details. However, do note that the application reference number is only provided after you have submitted your e-visa application.

Compared to traditional visas, Burkinabe citizens can obtain an Uganda e-visa within three business days of submitting their application. The e-visa process not only saves time but also reduces costs. Uganda introduced the electronic visa (e-visa) in 2016 to simplify the visa application process, eliminating the step that travelers visit the Embassy. On average, it takes one to three working days to obtain a Uganda e-visa. If Burkinabe tourists are in a hurry to travel and cannot wait for the standard processing time, they have the option to select Rush Visa services: Standard service: This basic service has a processing time of three business days. Urgent service: With this option, you will receive your visa within 48 hours. Super-Urgent service: Opting for the super-urgent service ensures delivery of your visa within 24 hours.

Burkinabe travelers must apply for an electronic visa (e-visa) before entering Uganda. The application form is conducted completely online on the Uganda Immigration Services website. The following documents are required before applying for a visa: A valid passport: Require a minimum of 6 months validity from the entry date in the country. A blank passport page is also necessary for visa stamping purposes. A scan of the passport's biographical page. A digital passport-size photo. Proof of Yellow Fever certificate: This document is REQUIRED before traveling. A valid email address for visa notifications and updates. A valid credit or debit card for Uganda e-visa payment.  Applicants may need to verify their accommodation in Uganda.