Frequently asked questions (FAQ) about e-Visa in Uganda

    1 . Do I need a Covid-19 Insurance?

    A Covid-19 insurance is one of the mandatory documents to apply for a Uganda visa and pre approval documents on arrival in Uganda. 

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    2 . What is the Covid-19 Insurance?

    Covid-19 Insurance is one of the benefits included in a Travel Insurance that you may need when you are far away from your home country. 

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    3 . What are the documents required for e-Visa?

     When you apply for your e-Visa online you need to provide the following.

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    4 . What is the SEPA Transfer?

    The SEPA is in short for The Single Euro Payments Area which is a single market for euro-denominated payments. The European Union (EU) created this idea to harmonise payments across the Eurozone.

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    5 . Is my personal information secure to submit online?

    Yes, when you complete your application for a Uganda e-Visa, your information is secure and is submitted directly to the Uganda government.

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    6 . If I cancel my online order will my fees be refunded?

    Once the application is in process, the e-Visa application fees are non-refundable.

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    7 . If my e-Visa application is denied by the Uganda government will my fees be refunded?

    No, once the application has been submitted to the Uganda government, the e-Visa application fees are non-refundable.

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    8 . What should I do after I apply for my e-Visa?

    Once the application is approved, the e-Visa will be made available

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    9 . How long does it take to get an e-Visa for Uganda?

    The processing time is 3 business days for normal service, 2 days for urgent service and 1 day for rush service.

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    10 . How much is the e-Visa?

    There are two kinds of e-Visa fees that you have to pay for to get your e-Visa, including visa service fee (69 USD) and Government fee (depend on your type of visa) for normal service.

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