FAQs
1 . How it works?
Foreign nationals wanting to travel to Uganda need to possess a passport of their country and a valid Uganda visa. From now on, you can get your Uganda visa quickly and simply without having to send your passport to the Uganda Embassy by applying for eVisa online.
2 . Do I need an e-Visa to visit Uganda?
All foreign citizens wishing to travel to Uganda will need an e-Visa, except citizens from countries who are exempt
3 . What types of e-visas are available for those visiting Uganda?
Tourist e-Visa (Single entry for 90 days),East Africa Visa (Multiple entries for 90 days),Transit e-Visa (Single entry for 7 days)
4 . How much is the e-Visa?
There are two kinds of e-Visa fees that you have to pay for to get your e-Visa, including visa service fee (69 USD) and Government fee (depend on your type of visa) for normal service.
5 . How long does it take to get an e-Visa for Uganda?
The processing time is 3 business days for normal service, 2 days for urgent service and 1 day for rush service.
6 . What should I do after I apply for my e-Visa?
Once the application is approved, the e-Visa will be made available
7 . If my e-Visa application is denied by the Uganda government will my fees be refunded?
No, once the application has been submitted to the Uganda government, the e-Visa application fees are non-refundable.
8 . If I cancel my online order will my fees be refunded?
Once the application is in process, the e-Visa application fees are non-refundable.
9 . Is my personal information secure to submit online?
Yes, when you complete your application for a Uganda e-Visa, your information is secure and is submitted directly to the Uganda government.
10 . What is the SEPA Transfer?
The SEPA is in short for The Single Euro Payments Area which is a single market for euro-denominated payments. The European Union (EU) created this idea to harmonise payments across the Eurozone.
HOW CAN WE HELP?
We are a commercial website. If you use our service to get an e-Visa, you will have to pay our service fee and an Ugandan Government Fee. We will give you advice and support to help you with your e-Visa applications. You will have your e-Visa updated frequently, and get a decision on your e-Visa from us. If you do not use our service, you can apply in person at the Ugandan embassy in your country or by using the official Ugandan Government website. The cost of this is lower, but you do not get a refund if your e-Visa application is rejected.