Frequently asked questions (FAQ) about e-Visa in Uganda

    1. Can I enter later than my eVisa date?

    Just in case you need to modify your travel plans to Uganda, you may want to know whether you can enter Uganda after the entry date on your eVisa authorization document. This depends on the validity period of your visa and not the time you had intended to enter. Here is a breakdown of how to go about this to prevent entry problems.
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    2. I lost my eVisa, can I get a copy?

    The case of losing your eVisa and having to travel to Uganda can be stressful, but in most cases, it is possible to retrieve or order a copy without reapplying. This guide describes the procedures, requirements and advice to travellers who have lost their Uganda eVisa.
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    3. My Uganda visa was refused - is there any way to appeal?

    When you apply for a visa to Uganda but are denied, it may be frustrating - particularly when you have already planned your travel. Uganda does not have an independent visa appeal court like in some countries, but the Directorate of Citizenship and Immigration Control (DCIC) provides an Appeals Section where applicants can lodge an appeal within 30 days of refusal, or they may choose to submit a new application. The following is a guide to give you a detailed understanding of your options.
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    4. What if my visa is delayed after processing time?

    Waiting for your visa approval can be stressful, but staying informed can ease the process.
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    5. Do I need any specific software to submit my visa application?

    Submitting a visa application online is easy with the right tools. Ensure you meet technical requirements and have the necessary software for a smooth process.
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    6. What if I have trouble submitting my application?

    Facing technical issues with your Uganda eVisa application? Don’t panic—follow these simple troubleshooting steps and contact support if needed to ensure a smooth submission.
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    7. Can I cancel my Uganda visa application?

    You can cancel your Uganda visa application under strict conditions. Timing is crucial—follow guidelines to understand eligibility and potential refund options based on your request.
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    8. Can I modify my Uganda visa application?

    Once submitted, Uganda visa applications cannot be edited. If you make a mistake, contact support immediately for assistance in correcting errors or reapplying.
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    9. How can I pay for my Uganda visa application after submission?

    After submitting your Uganda visa application, completing payment is easy and secure. Choose from various payment methods and receive a confirmation once processed.
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    10. Is my credit card information safe when I apply for a Uganda visa?

    Your credit card information is completely safe when applying for a Uganda visa. We use advanced encryption and secure systems to protect your data throughout the process.
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