Will I get a refund if my visa application is rejected?
Refund Policy
- Cancellation Options: Applicants have the option to terminate their application after using our services or submitting their visa documents to our staff.
- Cancellation Request by Our Services: Our service reserves the right to cancel your visa application before submitting it to the Consulate or Embassy if we identify any fraudulent activities or incorrect document submissions on your part.
- Cancellations requested by the customer: If a customer decides to cancel their travel plans after submitting visa documents, they are obligated to cover our service charges in full. A refund will be issued within 10 days using the customer's selected payment method.
However, suppose a customer cancels their plan after submitting their visa application to an authorized submission center, consulate, or embassy. In that case, the total visa fees paid, including service charges, are non-refundable. Once the visa fee is paid, it becomes non-refundable, regardless of the visa status.